Amistad Cares

Utility Assistance Program

AmistadCARES Utility Assistance Program

Amistad is currently taking applications for the AmistadCARES Utility Assistance Program. The program can assist eligible applicants to cover past-due utility bills. The application process will be open while funding is available.

Who Qualifies?

Households with incomes no more than 80% of area median income (AMI)* meeting the following conditions:

• One or more individual in the household has:

  • Qualified for unemployment benefits OR

  • Has experienced a reduction in household income,

  • Incurred significant costs,

  • Experienced other financial hardship due directly or indirectly to the pandemic AND

• Has received a past due utility notice

Requirements:

• Must be renting the property for which the assistance is being requested
• Must reside within the City of El Paso limits
• Have an active and verifiable account with utility company
• Must reside within the property for which the assistance is being requested
• Must NOT be receiving utility assistance from other sources

How To Apply:

1. Call 915-298-7307 (Option 1 + Option 1 + Enter Zip Code) to schedule an appointment

2. Your application will be processed via a phone or in-person appointment.

We are currently experiencing a high volume of calls due to the high demand for utility assistance. If all phone lines are busy, please leave a message with your name and phone number, and your call will be returned. Thank you for your patience and understanding.

*Amistad will determine qualification based on whether annual household income falls below 125% of federal poverty income guidelines.

*Applicants MUST meet ALL requirements and qualifications for approval