Amistad Cares

Utility Assistance Program

AmistadCARES Utility Assistance Program

Amistad is currently taking applications for the AmistadCARES Utility Assistance Program. The program can provide up to 12 months of assistance to cover past due water, gas, and electric bills. The application process will be open while funding is available.

Who Qualifies?

Households with incomes no more than 80% of area median income (AMI)* meeting the following conditions:

• One or more individual in the household has:

  • Qualified for unemployment benefits OR

  • Has experienced a reduction in household income,

  • Incurred significant costs,

  • Experienced other financial hardship due directly or indirectly to the pandemic AND

• Has received a past due utility notice

Requirements:

• Must reside within the City of El Paso limits

• Have an active and verifiable account with utility company

• Must reside within the property for which the assistance is being requested

• Must NOT be receiving utility assistance from other sources

How To Apply:

1. Call 915-298-7307 (Option 1 + Option 1 + Enter Zip Code) to schedule an appointment

2. Your application will be processed via a phone or in-person appointment.

We are currently experiencing a high volume of calls due to the high demand for utility assistance. If all phone lines are busy, please leave a message with your name and phone number, and your call will be returned. Thank you for your patience and understanding.

*Amistad will determine qualification based on whether annual household income falls below 125% of federal poverty income guidelines.