Amistad Cares

Utility Assistance Program

AmistadCARES Utility Assistance Program

Amistad is currently taking applications for the AmistadCARES Utility Assistance Program. The program can assist eligible applicants to cover past-due utility bills. The application process will be open while funding is available.

Who Qualifies?

Households with incomes no more than 80% of area median income (AMI)* meeting the following conditions:

  • One or more individual in the household has:

    • Qualified for unemployment benefits OR

    • Has experienced a reduction in household income,

    • Incurred significant costs,

    • Experienced other financial hardship due directly or indirectly to the pandemic AND

  • Has received a past due utility notice


  • Must be renting the property for which the assistance is being requested
  • Must reside within the City of El Paso limits
  • Have an active and verifiable account with utility company
  • Must reside within the property for which the assistance is being requested
  • Must NOT be receiving utility assistance from other sources

How To Apply:

  1. Call 915-298-7307 (Option 1 + Option 1 + Enter Zip Code) to schedule an appointment

We are currently experiencing a high volume of calls due to the high demand for utility assistance. If all phone lines are busy, please leave a message with your name and phone number, and your call will be returned. Thank you for your patience and understanding.

Call Us Today!


Option 1, Option 1, Enter Zip Code

*Amistad will determine qualification based on whether annual household income falls below 125% of federal poverty income guidelines.

*Applicants MUST meet ALL requirements and qualifications for approval