Managed Transportation Organization (MTO) – Texas Medicaid
In 2014, the Texas Health and Human Services Commission (HHSC) named Amistad as its Managed Transportation Organization (MTO) for West Texas, Region 2. Project Amistad began providing expanded transportation services to Medicaid beneficiaries in 23 West Texas counties including El Paso and the Greater Midland – Odessa region on September 01, 2014
Amistad arranges cost-effective nonemergency medical transportation (NEMT) services to eligible Medicaid clients, Children with Special Health Care Needs (CSHCN) Services Program clients, and Transportation for Indigent Cancer Patients (TICP) who are diagnosed with cancer or cancer-related illness and meet program financial and residential eligibility criteria and who have no other means of transportation. Amistad will arrange the mode of transportation that is most appropriate and meets the client’s health care needs.
AMISTAD PROVIDES THE FOLLOWING NEMT SERVICES:
Mass transit is public transportation by intra-city, inter-city bus, rail, ferry, either publicly or privately owned, which provides general or special service transportation to the public on a regular and continuing basis. Amistad, through its call center, will determine if mass transit is the appropriate mode of transportation that meets the client’s health care needs for eligible clients. If a client lives within a quarter mile (¼) from a public fixed-route stop, Amistad will ensure clients are provided with mass transit tickets prior to the medical appointment.
Individual Transportation Participant (ITP) services are provided by individuals who volunteer to participate by entering into an agreement with Amistad. This service allows the flexibility for individuals to transport clients in personal cars to health care appointments. ITPs must maintain a current valid driver’s license, vehicle insurance, vehicle inspection, and vehicle registration during each ride. Amistad will reimburse ITPs for mileage at the current state employee rate as adopted by HHSC of 565 cents per mile effective January 01, 2021.